JARGONFREE Compass for Sustainable Contracting

Hidden or misaligned content

When contract stacks become complex, sustainability-related content may not only be fragmented, but also hidden or difficult to locate.

This can be understood as an alignment challenge. Each document in the contract stack may contain relevant content, but without clear alignment, they may ‘point’ in different directions. Similar topics may also be expressed differently across documents – for example, as an expectation in one place and an obligation in another – creating further misalignment.

The animation below illustrates the contract stack as a set of directions. Each document contains content intended to guide behaviour, decisions, processes, and actions, but without alignment, they may point in different directions. When this content is brought into alignment, a clearer and shared direction for action can emerge.

When contract documents point in different directions, they fail to support and guide action – alignment turns fragmented content into a shared direction for action.

1/2 Six different documents are illustrated with compasses that all point in different directions.
1/2 Misaligned sustainability content across the contract stack. … © 2026 Anne Ketola & JARGONFREE Research Group.
2/2 Six different documents are illustrated with compasses that all point in different directions.
2/2 … When aligned, the contract stack is not ambiguous. © 2026 Anne Ketola & JARGONFREE Research Group.

Diagnostic exercise: Is content visible and placed where it works?

Sustainability-related content is often spread across several documents rather than appearing only in the main contract. This exercise helps you identify where this content appears in your contract stack.

Identify the documents

Check where sustainability-related content appears across your contract stack.

DocumentDoes it create binding obligations?
☐ Main contract (main agreement)☐ yes / ☐ no / ☐ not sure
☐ General Terms and Conditions (GTCs)☐ yes / ☐ no / ☐ not sure
☐ Product or service specifications☐ yes / ☐ no / ☐ not sure
☐ Product data and traceability information☐ yes / ☐ no / ☐ not sure
☐ (Supplier) Code of Conduct☐ yes / ☐ no / ☐ not sure
☐ Supplier Requirements, manuals, or handbooks☐ yes / ☐ no / ☐ not sure
☐ Sustainability policies☐ yes / ☐ no / ☐ not sure
☐ Quality agreement or operational annex☐ yes / ☐ no / ☐ not sure
Onboarding documents or portal acceptances☐ yes / ☐ no / ☐ not sure
☐ Preventive or corrective action plans☐ yes / ☐ no / ☐ not sure
☐ Other (e.g. RfP responses, emails)☐ yes / ☐ no / ☐ not sure

This overview helps you see not only where sustainability-related content is located, but also how it is distributed across the contract stack and related documents.

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