Implementation gap

The implementation gap arises when goals or requirements are not translated from regulation, policies, or organisational objectives into contracts, or when contractual content is not operationalised into processes, responsibilities, and follow-up. As a result, there may be a disconnect between what regulation or organisational goals require, what contracts say, and what happens in practice. In the JARGONFREE Compass, the primary focus is on the latter: the gap between what contracts say and what happens in practice.